> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x/integration/channel-connector/live-chat.md).

# Live Chat

Live chat is a technology-based service that is used to facilitate communication between Agents and Customers on digital platforms. This service is usually used to establish communication quickly and practically without having to wait long for a reply.

In 3Dolphins, we will integrate your website company live chat and turning all the interactions into tickets that will be handle by your customer service representative.

![Live Chat 3Dolphins](/files/-MV-nXxX4inofQrpH63q)