Email Signature

An email signature is a personalized block of text automatically appended at the bottom of an email message. The Supervisor can create a signature email for each email channel in the Customer Service menu > Email Template. By default, each email channel only has one email signature. In 3Dolphins, it is possible to make signatures in text and image formats. In the upper right corner, click the 'signature' button.

Signature

Select an email channel and click the 'edit' button ( ), then you will see a form to create an email signature. For example, we create the signature of team product 3Dolphins as shown images below.

Edit Signature

When you make an outbound email or reply to a customer’s email, the message will automatically be accompanied by an email signature. For example, go to Customer Service menu > Customer Support > click the 'Make Email Outbound' button. On the outbound email form, the email signature will automatically be used as shown below

Outbound Email