Add Criteria

To be able to appraise agents in the appraisal form, you need a template criteria to determine the points or criteria that will be appraised by quality assurance, such as images below.

Apply Template Criteria

In the template rating criteria list, you can design the template by adding point and criteria name on each channel by selecting the template and clicking the edit button.

In the upper right corner, click the +New Criteria button. Then, you will see a blank form to add criteria. Enter the information required like criteria name and point, then click the save button.

Add New Criteria

Component explanation :

Name	Description
Criteria Name	Defined as the plural form of criterion, the standard by which something is assessed (Required).
Point	Maximum points in criteria (Required).
Boom Point	Points deducted for each criteria (Optional).
Description	A representation for criteria (Optional).

If the addition of criteria is successful, you will see a pop-up of success notification and criteria will appear on the table criteria, you can also add sub criteria by clicking action button in the parent criteria.

Modify Criteria

You will see menus for ‘Add sub criteria‘, ‘Edit Criteria‘ and ‘Remove Criteria‘. By default, you can add sub criteria max. 3 branches. Sub criteria that successfully added will show as image below.

Sub Criteria