# Chat History Chat history is an archive of transcripts from online chat or instant chat conversations. Just in case you need to save the chat history for company documentation, this feature allows you to download the chat conversations between customers and agents from live chat. ![Download Chat History](/files/-MQRL7vVq0nELfWHDGLo) To download the chat, click the **'attachment'** button in the conversation chat. Then, select and click the **'chat history'**. Chat history will be automatically downloaded in .pdf file format, such as images below. ![Chat History .pdf](/files/-MQRLMuuCd34zeMZj9N_) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.1.x/customer-service/dashboard/send-file-or-attachment/chat-history.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.