|
| Video | MP4 | 
|
| Audio | mp3 & wav | 
|
| Document | .docx , .pdf | 
|
### Location Message
It’s a prompt message that requires us to select a location using the Google-Map service.
### **Quick Reply**
It’s a list of clickable options/choices that will trigger sending a message according to the option we clicked.
* Size Icon : 21 x 21 px
* Title : No character limit
### **Carousel**
It’s a slideshow of a series of images, text, and a list of clickable options.
Amount max. of carousels that can be added: 10.
#### **Image Button**
| **Name** | Description |
| ---------- | ------------------------------------------------- |
| Max. Width | 1024 px |
| Ratio | 1 x 1.5 |
| Type | JPEG and PNG.
We suggest using PNG.
| | Max. Size | 1 Mb | #### Wording Title & Subtitle | **Name** | Description | | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Size | 160 px | | Max. characters | There is no maximum character length, but if a character is longer than 80 characters, the text will be shortened to 30 characters with three dots. You can hover over it to see the whole title or subtitle sentence. |  ### **Agent Rating** It’s a client’s level of satisfaction towards the agent’s services.  ### **Form** It's a customizable form that normally connects to third-party services to complete transactions, such as bookings, payments, etc. 