Live Chat Message
Last updated
Last updated
This section will show you anything live chat can do.
Regular text message.
The live chat platform allows you to attach assets to messages, including audio, video, images, and files. Max attachment size is 2MB.
File | Type | Images |
Images | jpg , jpeg & png | |
Video | MP4 | |
Audio | mp3 & wav | |
Document | .docx , .pdf |
It’s a prompt message that requires us to select a location using the Google-Map service.
It’s a list of clickable options/choices that will trigger sending a message according to the option we clicked.
Size Icon : 21 x 21 px
Title : No character limit
It’s a slideshow of a series of images, text, and a list of clickable options.
Amount max. of carousels that can be added: 10.
Name | Description |
Max. Width | 1024 px |
Ratio | 1 x 1.5 |
Type | JPEG and PNG. We suggest using PNG. |
Max. Size | 1 Mb |
Name | Description |
Size | 160 px |
Max. characters | There is no maximum character length, but if a character is longer than 80 characters, the text will be shortened to 30 characters with three dots. You can hover over it to see the whole title or subtitle sentence. |
It’s a client’s level of satisfaction towards the agent’s services.
It's a customizable form that normally connects to third-party services to complete transactions, such as bookings, payments, etc.
