# Upload Agent’s Attendance

This feature allow make it easy for you to changes the multiple agent’s schedule at one time using file uploads. First, you need to ***download the template file***, in the upper left corner, click ***attendance template*** icon “ <img src="https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MW8xSTyIrcRT5ejwCpV%2F-MW8xZG29GEzad_qNJkt%2Ficon%20download%20template.png?alt=media&#x26;token=e136a695-8cee-4c0a-9750-51220e2f9f1b" alt="" data-size="line"> ".

![Download Template File](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSQkS-7mEJh3kYPmw8-%2F-MSQmxaxCh522AeHdTSg%2FScreen%20Shot%202021-02-01%20at%2011.11.29.png?alt=media\&token=3f0b0a6e-7c8f-485a-afb9-9926e254dc35)

Open the downloaded *attendance template* file. Then, enter the agent’s schedule information required like email, date, check in 1, check out 1, etc.

![Upload-Shift-Template.csv](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSQkS-7mEJh3kYPmw8-%2F-MSR1bvgs4qreYN-EeLH%2Fupload%20shift%20csv.png?alt=media\&token=81b1d82c-c91d-4e5a-b47b-79b913b378e6)

If the file is already, click the ***Upload Shift*** button to upload the file, then you will see pop-up to upload agents attendance and click ***Choose*** button. Then, 3Dolphins will redirect you to find file in the local. Select the file and click the ***Open*** button.

![Upload Template](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUSJVBt1zR_i_oaRQ9n%2F-MUSKCZqMx3VEwMzupzj%2Fimage.png?alt=media\&token=075b3689-54fe-4ae8-9649-88f44af6a25a)

If the template attendance is successfully uploaded, you will see a successful notification, and agent’s attendance will appears in the list such as images below.

![Upload Shift Successful](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSQkS-7mEJh3kYPmw8-%2F-MSR1UVpgy1K4iXspN3i%2Fupload%20shift.png?alt=media\&token=d1e03b4c-7b61-4667-8a23-98aaf5c1a284)
