Upload Agent’s Attendance

This feature allow make it easy for you to changes the multiple agent’s schedule at one time using file uploads. First, you need to download the template file, in the upper left corner, click attendance template icon “ ".

Open the downloaded attendance template file. Then, enter the agent’s schedule information required like email, date, check in 1, check out 1, etc.

If the file is already, click the Upload Shift button to upload the file, then you will see pop-up to upload agents attendance and click Choose button. Then, 3Dolphins will redirect you to find file in the local. Select the file and click the Open button.

If the template attendance is successfully uploaded, you will see a successful notification, and agent’s attendance will appears in the list such as images below.