Create New Digital Library
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To create a new digital library is not a complicated process, but there certainly are some things that need to be done if you want attach digital asset in a FAQ knowledge. To begin, you’ll need information about a product or service you want to create as asset.
Digital library management consist of six (6) component, i.e :
Component Name
Description
Send Card
Allows you to combine images and buttons in one object, and send them to the user, and you can also include multiple attachments in a carousel layout, which places the attachments side by side and allows the user to scroll across
Send Option
To display the answer from the bot in the form of a button. This button useful for offering the message customers options to choose from, such as pre-determined responses to a question, or actions to take.
Send Image
To make your Bot conversations more varied than standard text messages by adding a digital asset image
Send Document
To make your Bot conversations more varied than standard text messages by adding a digital asset document
Send Video
To make your Bot conversations more varied than standard text messages by adding a digital asset video
Send Audio
To make your Bot conversations more varied than standard text messages, apart from using images or videos, you can also attach additional information via audio
