# Messaging Setting

Here you can change the default messaging for your Live Chat Widget. Admins can use this to make sure messaging matches organizational branding and styles of communication.

![Messaging Setting Design](/files/-MT-vwTzpgXhqxn8bOyi)

**Component explanation :**

| Field Name         | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Number Of Messages | Number of message, in this field you can only enter numbers. ex : value                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Quick Reply Flat   | By default, quick reply in live chat 3Dolphins is enable. However, if you’d like to disable those quick reply, simply switch this option off.                                                                                                                                                                                                                                                                                                                                                                |
| Render Form Type   | render form type, in this field you can only enter numbers. Ex : value                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Guest Name         | An auto login mechanism, no login form is required. When enabling this feature, the ‘**Name**’ value is automatically filled with ‘**guestName**’ value. As for the ‘**Email**’ and ‘**Phone**’ value are auto-generated                                                                                                                                                                                                                                                                                     |
| Max Upload Message | Configure max. upload message.                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Uploading Text     | A text for uploading.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Menu Trigger Word  | It’s a property that automatically trigger a hidden outgoing message as soon as we successfully login. Usually it’s purpose is to trigger a bot to  reply us based on our hidden message.                                                                                                                                                                                                                                                                                                                    |
| Enable Attachment  | The livechat platform allows you to attach assets to messages, including audio, video, images, and files. Max attachment size is 2MB.                                                                                                                                                                                                                                                                                                                                                                        |
| Enable History     | <p>Conversation history of all of our livechat login session. In order for the chat history to be recorded and retrievable under the same user, the client must login the livechat with the same name and phone number for every session.<br>There is a configurable limit of how many message bubble is retrievable by client. The setting is at <strong>System Setting</strong> page under <strong>Ticket Configuration</strong> section, administrator role is required in order to access that page.</p> |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/5.1.x/integration/live-chat-designer/new-design/messaging-setting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
