Best Practice Instagram

This is a simulation of how the interaction between customers, agents, and supervisors :

Browse for the photo or video that you want to comment on then click the “Comment” button. Write your comment, and click ‘Post‘ button.

Your comment will be added to the list of comments and will become a new ticket on the agent.

If the customer sends a comment on your post, then the message will become a new ticket.

Operator reply the ticket on conversation chatbox.

View the posting link that is given a comment by the customer in conversation chatbox.

Last updated 3 years ago