Bot Contextual
Last updated
Last updated
Bot contextual is used to display knowledge according to context or conditions. To activate the FAQ knowledge contextual function, when creating knowledge and save it, enter context in the knowledge setting. Then, at the Bot Manager page, select bot and activate Contextual bot by clicking the On toggle.
To view step by step using the bot contextual, please refer to the FAQ Knowledge document and see in the FAQ knowledge contextual section of the FAQ.