5.1 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

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Pre-Requisite
FAQ User
Task Management
- Task Management
Administration
Integration
Employee
Marketing
Sales Activity
Customer Service
Quality Assurance
Bot Settings
Analytic
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Send Media, Send Library, Send Form, Download chat history, and Send Ask feedback

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Agent (Operator) and Supervisor

PreviousCustomer NextFacebook Gateway

Last updated 3 years ago

Reply Message

If the customer sends a message on Facebook messenger, public post, or comment on Facebook post, then the message will become a new ticket.

Send Media, Send Library, Send Form, Download chat history, and Send Ask feedback

Please refer back to the Customer Support page, and select the 'Send File or Attachment' for more information.