Send Library
Agent can send a library like cards, options, images, documents, videos, and audio. A common data type that is used for sending library is:
Digital Library Management | Type File | Max. Size |
Card | ‘gif’, ‘jpg’, and ‘png’. | 2Mb (Default) |
Option | – | 2Mb (Default) |
Image | ‘gif’, ‘jpg’, and ‘png’. | 2Mb (Default) |
Document | ‘doc’, ‘docx’, ‘pdf’, ‘xls’, and ‘xlsx’. | 2Mb (Default) |
Video | ‘mp4’ and ‘m4v’. | 2Mb (Default) |
Audio | ‘mp3’ and ‘wav’. | 2Mb (Default) |
For example, attach digital library with type digital library is ‘card‘. If the digital library has been sent successfully, you will see a digital library in the conversation chat, as shown below.
Agent page | Customer page |
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