Support Chart API

Get Average Wait Time

Method

Post

Media Type

application/json

URL

http://[server]/dolphin/apiv1/graph/support/chart/avgWaitTime

Header

Authorization : Bearer [generatedToken]

Body

Status

200

Response

{ “status”: “success”, “data”: “00:00:00”, “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get Average Handling Time

Method

Post

Media Type

application/json

URL

http://[server]/dolphin/apiv1/graph/support/chart/avgResolutionTime

Header

Authorization : Bearer [generatedToken]

Body

Status

200

Response

{ “status”: “success”, “data”: “00:00:00”, “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

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