5.2 ID

Website

Embed Live Chat Website

Pertama, pilih file live chat HTML Anda yaitu index-debug-standard.html.

Kemudian, buka file HTML dan salin kode di bawah ini ke index situs web Anda atau masukkan file HTML. Tempel kode di dalam tag <head> Anda.

<html>
<head>
  <meta charset="UTF-8">
  <title>Enterprise Web Chat</title>
  <meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1,user-scalable=no" />
  <link rel='stylesheet prefetch' href='https://fonts.googleapis.com/css?family=Open+Sans'>
  <link rel="stylesheet" href="css/indigo.css">
  <link rel="stylesheet" href="css/widget.css">
  <link rel="stylesheet" href="css/lightslider.css">
  <link rel="stylesheet" href="css/intlTelInput.css">
	<meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1,user-scalable=no" />
	<style type="text/css">
		html {
			background: url(images/bg-login.svg) no-repeat;
			height: 100%;
			background-size: cover;
		}
	</style>
  <!-- <script src="https://maps.googleapis.com/maps/api/js?key=<KEY>&libraries=places"></script> -->
  <script src="https://www.google.com/recaptcha/api.js"></script>
  <!-- <script src="http://code.responsivevoice.org/responsivevoice.js"></script> -->
  <script src='js/jquery-2.1.3.min.js'></script>
  <script src='js/iframeResizer.contentWindow.js'></script>
  <script src='js/iframeResizer.js'></script>
  <script src='js/lightslider.js'></script>  
  <script src='js/lazyload.min.js'></script>  
  <script src="js/cryptojs/pbkdf2.js"></script>
  <script src="js/cryptojs/aes.js"></script>
  <script src="js/cipher/aes-util.js"></script>
  <script src="js/stp.js"></script>
  <script src="js/sjs.js"></script>
  <script src="js/chat.js"></script>
  <script src="js/fuse.js"></script>
  <script src="js/speech.js"></script>
  <script src="js/intlTelInput.js"></script>
  <script>
  $(document).ready(function() {
	    Chat.init({
	        header: 'Welcome to Our Chat',
	        login_sub_header: 'Please tell us about yourself',
	        connect_message: 'Do you have questions ? <br>Come chat with us, we are here to help you',
	        chat_sub_header: 'Our agent will serve you shortly',
			url: 'https://adapter.3dolphins.ai:31632',
			client_id: 'f181392d7b4f13ec1903d6359edf0cf2',
			client_secret: 'e61f8a33cba79b79c541586b944a25cd',	
	        type_placeholder: 'Type message...',
			avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
			icon_avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
			agent_avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
	        enable_attachment: true,
	        enable_voice: true,
	        enable_speech: true,
	        enable_queue: true,
	        enable_history: true,
	        compatibility_mode: false,
	        queue_text: "⏰NOMOR URUT: ",
	        enable_campaign: false,
	        campaign_avatar: '<campaign_image>',
			campaign_title: '<campaign_title>',
	        campaign_text: 'Hello 👋, What do you think about our service ?',
	        campaign_timer: 5000,
	        campaign_menu: [{
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }, {
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }, {
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }],
	        max_upload_message: "File size limit exceeded. Maximum filesize is [max_filesize]",
	        selection_topic_placeholder: "Please select a topic",
	        selection_topic_member: ["Product", "Service"],
	        selection_topic_non_member: ["Hai", "Hello"],
			member_mode: false,
	        selection_topic_placeholder: "Please select a topic",
	        enable_service_hour: false,
	        service_hour: [{
	                "days": "sunday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "monday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "tuesday",
	                "startHour": "00:00",
	                "endHour": "15:52",
	                "holiday": true
	            },
	            {
	                "days": "wednesday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "thursday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "friday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "saturday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            }
	        ],
	        channel_id_email: "25b7fe4f7bd81aa0533be4963972ac74", /* channel id email */
	        subject_email: "Of service hour ticket",
	        send_email_success_message: "Email sent successfully !<br/><br/>Thanks, we have received your question or your complaint",
	        process_send_email_message: "Sending Email...",
	        process_send_email_error_message: "Email sent failed !",
			is_waiting_text_icon: true
	    });
	});
  </script>
</head>
<body>  
</body>
</html>

Setelah itu, hapus semua file HTML dari direktori Anda.

Salin seluruh direktori live chat yang tersisa ke path yang Anda tentukan dari server hosting web Anda.

Asumsikan yang ingin Anda pilih adalah tema indigo, lalu buka index-debug-standard.html dan ubah kode menggunakan warna yang Anda inginkan.

<link rel="stylesheet" href="css/indigo.css">
  <link rel="stylesheet" href="css/widget.css">
  <link rel="stylesheet" href="css/lightslider.css">
  <link rel="stylesheet" href="css/intlTelInput.css">

Jangan lupa untuk menyesuaikan resource path yang ada di index-debug-standard.html yang digunakan untuk memuat file seperti js, CSS, atau gambar, sesuai dengan tempat resource disimpan di server Anda.

<html>
<head>
  <meta charset="UTF-8">
  <title>Enterprise Web Chat</title>
  <meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1,user-scalable=no" />
  <link rel='stylesheet prefetch' href='https://fonts.googleapis.com/css?family=Open+Sans'>
  <link rel="stylesheet" href="css/indigo.css">
  <link rel="stylesheet" href="css/widget.css">
  <link rel="stylesheet" href="css/lightslider.css">
  <link rel="stylesheet" href="css/intlTelInput.css">
	<meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1,user-scalable=no" />
	<style type="text/css">
		html {
			background: url(images/bg-login.svg) no-repeat;
			height: 100%;
			background-size: cover;
		}
	</style>
  <!-- <script src="https://maps.googleapis.com/maps/api/js?key=<KEY>&libraries=places"></script> -->
  <script src="https://www.google.com/recaptcha/api.js"></script>
  <!-- <script src="http://code.responsivevoice.org/responsivevoice.js"></script> -->
  <script src='js/jquery-2.1.3.min.js'></script>
  <script src='js/iframeResizer.contentWindow.js'></script>
  <script src='js/iframeResizer.js'></script>
  <script src='js/lightslider.js'></script>  
  <script src='js/lazyload.min.js'></script>  
  <script src="js/cryptojs/pbkdf2.js"></script>
  <script src="js/cryptojs/aes.js"></script>
  <script src="js/cipher/aes-util.js"></script>
  <script src="js/stp.js"></script>
  <script src="js/sjs.js"></script>
  <script src="js/chat.js"></script>
  <script src="js/fuse.js"></script>
  <script src="js/speech.js"></script>
  <script src="js/intlTelInput.js"></script>
  <script>
  $(document).ready(function() {
	    Chat.init({
	        header: 'Welcome to Our Chat',
	        login_sub_header: 'Please tell us about yourself',
	        connect_message: 'Do you have questions ? <br>Come chat with us, we are here to help you',
	        chat_sub_header: 'Our agent will serve you shortly',
			url: 'https://adapter.3dolphins.ai:31632',
			client_id: 'f181392d7b4f13ec1903d6359edf0cf2',
			client_secret: 'e61f8a33cba79b79c541586b944a25cd',	
	        type_placeholder: 'Type message...',
			avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
			icon_avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
			agent_avatar: 'https://cdn.3dolphins.ai/assistant/images/bella.png',
	        enable_attachment: true,
	        enable_voice: true,
	        enable_speech: true,
	        enable_queue: true,
	        enable_history: true,
	        compatibility_mode: false,
	        queue_text: "⏰NOMOR URUT: ",
	        enable_campaign: false,
	        campaign_avatar: '<campaign_image>',
			campaign_title: '<campaign_title>',
	        campaign_text: 'Hello 👋, What do you think about our service ?',
	        campaign_timer: 5000,
	        campaign_menu: [{
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }, {
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }, {
	            "label": "<Campaign Label>",
	            "value": "<Campaign Payload>",
	            "icon": "<campaign_icon>"
	        }],
	        max_upload_message: "File size limit exceeded. Maximum filesize is [max_filesize]",
	        selection_topic_placeholder: "Please select a topic",
	        selection_topic_member: ["Product", "Service"],
	        selection_topic_non_member: ["Hai", "Hello"],
			member_mode: false,
	        selection_topic_placeholder: "Please select a topic",
	        enable_service_hour: false,
	        service_hour: [{
	                "days": "sunday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "monday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "tuesday",
	                "startHour": "00:00",
	                "endHour": "15:52",
	                "holiday": true
	            },
	            {
	                "days": "wednesday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "thursday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "friday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            },
	            {
	                "days": "saturday",
	                "startHour": "00:00",
	                "endHour": "23:59",
	                "holiday": true
	            }
	        ],
	        channel_id_email: "25b7fe4f7bd81aa0533be4963972ac74", /* channel id email */
	        subject_email: "Of service hour ticket",
	        send_email_success_message: "Email sent successfully !<br/><br/>Thanks, we have received your question or your complaint",
	        process_send_email_message: "Sending Email...",
	        process_send_email_error_message: "Email sent failed !",
			is_waiting_text_icon: true
	    });
	});
  </script>
</head>
<body>  
</body>
</html>

Selanjutnya, sesuaikan URL, client_id dan properti client_secret sesuai dengan konfigurasi channel back-end Anda. Silakan merujuk kembali ke bagian How to Connect Client to Live Chat Channel untuk informasi lebih lanjut.

Terakhir, uji hasilnya.

Embed Live Chat Website Using Assistant

Kami juga mempermudah untuk menyematkan live chat Anda menggunakan assistant yaitu dengan cara menyematkan script js yang mengarah pada url live chat yang telah disiapkan.

Sebelumnya Anda harus menyiapkan seluruh file seperti pada halaman ini dan menyimpannya di server yang telah disediakan.

Dimana letak perbedaan menyematkan dengan menggunakan assistant? Itu terletak pada isi webchat folder. Hanya terdapat file assistant dan juga index.html ketika menyematkan live chat menggunakan assistant seperti gambar dibawah ini.

Kemudian, tambahkan kode berikut pada bagian <head> pada file html Anda. 

<script src="https://<host_&_path>/widget/js/jquery-2.1.3.min.js"></script>
<script src="https://<host_&_path>/widget/assistant.js"></script>

  • Pastikan script assistant.js di pasang setelah script jquery.

  • Pastikan tidak ada double script jquery dalam website Anda.

  • Apabila memiliki lebih dari satu script jquery, pilih satu script jquery dengan versi minimal menggunakan versi 2.1.3 (versi default widget).

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