Operator API

Get List of Assigned Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/assigned?start=0&count=1
Header	Authorization : Bearer [genaratedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get List of Open Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/open?start=0&count=1
Header	Authorization : Bearer [genaratedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get List of Pending Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/pending?start=0&count=1
Header	Authorization : Bearer [generatedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get List of Transfered Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/transfered?start=0&count=1
Header	Authorization : Bearer [generatedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get List of Escalated Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/escalated?start=0&count=1
Header	Authorization : Bearer [generatedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }

Get List of Closed Tickets

Method	GET
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/tickets/operator/closed?start=0&count=1
Header	Authorization : Bearer [generatedToken]
Body
Status	200
Response	{ “status”: “success”, “data”: “[]” “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }