Live Chat Message
Last updated
Last updated
This section will explain all about Live Chat and its features.
Regular text message.
The live chat platform allows you to attach assets to messages, including audio, video, images, and files. Max attachment size is 2MB.
It’s a prompt message that requires us to select a location using the Google-Map service.
It’s a list of clickable options or choices that will trigger sending a message according to the option we clicked.
Size Icon : 21 x 21 px
Title : No character limit
It’s a slideshow of a series of images, text, and a list of clickable options.
Amount max. of carousels that can be added: 10.
It’s a client’s level of satisfaction with the agent’s services.
It's a customizable form that normally connects to third-party services to complete transactions, such as bookings, payments, etc.
| File | Type | Images |
|---|---|---|
| Name | Description |
|---|---|
Name
Description
Max. Width
1024 px
Ratio
1 x 1.5
Type
JPEG and PNG.
We suggest using PNG.
Max. Size
1 Mb
Size
160 px
Max. characters
There is no maximum character length, but if a character is longer than 80 characters, the text will be shortened to 30 characters with three dots. You can hover over it to see the whole title or subtitle sentence.
Images
jpg , jpeg & png
Video
MP4
Audio
mp3 & wav
Document
.docx , .pdf
