> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/facebook/best-practice-facebook/customer.md).

# Customer

### Send Text Message on Messenger

1. Click the ‘**Messenger**‘ button at the top right or the left of the screen.
2. Click **New Message.**
3. Start typing a name into the **To** field. Names of friends will appear in a dropdown.
4. Select the person or people you want to message.
5. Type your message, then press enter to send.

![Customer](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MV-55mQbR6PmfwkTuFZ%2F-MUwsVqq0fcbcYCxQwV0%2FCustomer.png?alt=media\&token=6b849045-e447-4b6b-b495-26ac8253501d)

### Send Message on Facebook Post

Click the **'Create Post'** button at the top of the **Page** and write your **post**.

![Create Post](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUwwVNdV1YqkWddZ0FS%2FCommented%20Post.png?alt=media\&token=68b465aa-7dbf-46ec-a7c1-f3de2b55aab1)

### Comment on Your Public Post

1. Click **Comment** below the **post** or in the white box that says Write a **comment**.
2. Type your **comment** or click to **comment** with a gif. Click to **comment** with an emoji. Click to attach a photo or video. Click to **post** a sticker.
3. Press enter or return to publish it.

![Comment ](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUwzwjn-l4Ji21vJ7Tu%2FBella%20Commented%20Post.png?alt=media\&token=1d117e2a-3caa-4508-9e83-1267c1e353b3)

### Send Media Message on Messenger

#### Send Image

![Send Image](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUx0-DktoxKAEJsvhz9%2FSend%20Image.png?alt=media\&token=0aade5a6-156a-4548-ac8e-25914105b47f)

#### Send Video

![Send Video](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MVEx7HoZT46gQl0znAZ%2F-MVFB8ZPa6X9pveki1IM%2FVideo.jpg?alt=media\&token=d4e2f3be-9544-41bd-a155-6437989e187b)

#### Send GIF

![Send GIF](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUx0fi6z9reix1joy6q%2FSend%20GIF.png?alt=media\&token=3678f4c3-3cc6-4158-b589-7508bf6484dc)

### Find Music

![Find Music](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUx1XKDhhooeQ0skwD2%2FFind%20Music.png?alt=media\&token=628c007e-32bf-42c2-bfc1-70000a200cc6)

### Find Hospital

![Find Hospital](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUwx6w6P_DTFLHwe83d%2F-MUx1cw52Hgffz70Bc0m%2FFind%20Hospital.png?alt=media\&token=c748c0c1-6306-46d4-aafb-53dd45a6084d)