> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/administration/system-setting/ticket-configuration/enable-watermark-on-attachment.md).

# Enable Watermark on Attachment

Enable watermark on attachment is feature to allows you to apply watermarks to file attachments Customer’s uploaded. A common data type that is apply for watermark i.e image (.jpg and .png) and document (word, excel and pdf).

![System Settings - Enable Watermark](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FEA909FLgHTRdvlB4INB0%2FEnable%20watermark%20system%20settings.png?alt=media\&token=8e4e57b0-0144-4c4f-898e-7ebafbd4288b)

For example, when a customer sends an attachment file in the form of an image or document, and then the file is opened by an agent or supervisor, the file will have a watermark consisting of:

* The name of the User who opened the file.
* Agent or supervisor ID.
* The date and time the file was opened by User.

![Watermark on Attachment](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FJbpQPgqlJivpcMJxPZbz%2FEnable%20Watermak%20Ticket.png?alt=media\&token=5317cccf-6ed3-4d04-ab02-1e757c6a1a04)