Macro First Name and Last Name

3Dolphins have macro commands for special fields like "customer name", "first name", "last name", and "bot name".

If you want to use this feature, you can add new knowledge and type the macro command or you can add the macro command to the existing knowledge such image below.

Add Macro Command

So based on the knowledge above, when customers ask about 3Dolphins, bot will reply with macro command such image below.

Macro First Name