Download Visitors Volume

Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to Analytic and select the Live Agent menu, and click Visitors Volume. In the upper right corner of the page, click the 'Download' button. Then, in the dialog box of the download visitors volume, click 'Generate Report'.

Component Explanation:


Time Series

Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.'

Channel Name

Your channel account name.


Your channel type.

#of Visitor

Total customers handled by your Agent in that time series.

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