> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/live-agent/visitor-volume/download-visitors-volume.md).

# Download Visitors Volume

Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Live Agent** menu, and click **Visitors Volume**. In the upper right corner of the page, click the **'Download'** button. Then, in the dialog box of the download visitors volume, click **'Generate Report'**.

![Generate Report Visitors Volume](/files/5ABtDgPxyLiaa1MiUWIb)

And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( <img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="original"> ). If you open the file, data will be displayed as shown images below.

![Excel File Visitors Volume Report](/files/ux9D3ndYffJJqXuwl9av)

**Component Explanation:**

| Name         | Description                                                                                         |
| ------------ | --------------------------------------------------------------------------------------------------- |
| Time Series  | Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.' |
| Channel Name | Your channel account name.                                                                          |
| Type         | Your channel type.                                                                                  |
| #of Visitor  | Total customers handled by your Agent in that time series.                                          |