# Download Group KPI Report

Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Employee** menu, and click **Group KPI**. After the operator target page appears, click the **'Download Group KPI Analytic'** Button.

![Download Group KPI Report ](/files/r10l8VYpXBubGFoWiUTW)

And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( <img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="original"> ). If you open the file, data will be displayed as shown images below.&#x20;

![Excel File Group KPI Report](/files/Ou1Pm1ZcfAo9AGKgl9Y0)

**Penjelasan Komponen:**

| Name                | Description                                                                  |
| ------------------- | ---------------------------------------------------------------------------- |
| From - To           | Indicates the period target report.                                          |
| Name                | Group's name.                                                                |
| Ticket Target Score | The group's average percentage of ticket targets was accomplished.           |
| Time Target Score   | The group's average percentage of time targets have been accomplished.       |
| Total               | The group's average percentage of accomplishing the ticket and time targets. |

You can also download files from detailed group KPI by selecting the group and clicking the **'Detail'** button on the detail column. Then, go to the bottom of the page and click **'Download Group KPI Analytic'**.

![Excel File Detail Group KPI Report](/files/asCCnr9Wf1KnzsC2qrob)

**Component Explanation:**

| Name                 | Description                                                             |
| -------------------- | ----------------------------------------------------------------------- |
| Date                 | Indicates the period target.                                            |
| Channel              | Indicates target's channel.                                             |
| Ticket Target Detail | Indicates total tickets achieved from targeted tickets.                 |
| Ticket Target Score  | Percentage total achieved ticket by the group.                          |
| Time Target Detail   | Indicates total time achieved from targeted tickets.                    |
| Time Target Score    | Percentage of the total time target achieved by the group.              |
| Total                | The average percentage of total target time and ticket from that group. |


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