> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/employee/group-kpi/create-new-group-kpi.md).

# Create New Group KPI

Group KPI feature allows Supervisors to create targets for each channel assigned by each group. In the top right corner, click on the **'Add KPI'** button. Then, you will see a pop-up for adding a group KPI module, as shown below.

![Add Group KPI Module](/files/L8Z6gpEC51YYT6e2LB9C)

**Component Explanation:**

| Name           | Description                                                                                                                                     |
| -------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| Year           | Select a year to apply this KPI.                                                                                                                |
| Month Period   | <p>Select a month to apply this KPI.<br><br><strong>Note:</strong> Do not add the previous month from the month when you will add this KPI.</p> |
| Select Group   | Select a group to apply this KPI.                                                                                                               |
| Select Channel | <p>Select a channel to apply this KPI.<br><br><strong>Note:</strong> You can select a channel after selecting a group. </p>                     |
| Ticket Target  | The number of target tickets to reach this KPI.                                                                                                 |
| Time Target    | How long (in minutes) to achieve the previously set ticket target for this KPI.                                                                 |
