# Download Attendance Report
Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Employee** menu, and click **Attendance Report**. After the operator target page appears, click the **'Download Attendance Report'** Button.
And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( 
). If you open the file, data will be displayed as shown images below.
**Component Explanation:**
| Name | Description |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Employee | Agent's name. |
| Date | Indicates report's date. |
| First In | Indicates agent's first check-in time for that shift. |
| Last Out | Indicates agent's last check-out time for that shift. |
| Entry Early | How much ahead of the scheduled shift time the agent has checked in. |
| Entry Late | How much passed of the scheduled shift time the agent has checked in. |
| Exit Early | How much ahead of the scheduled shift time the agent has checked out. |
| Exit Late | How much passed of the scheduled shift time the agent has checked out. |
| Shift | Agent's shift name. |
| ATS (Average Time Spent) | Represents the average agent's time spent on their shift.
Here's how to calculate ATS:
Total minutes available : Total minutes in shift
Agent Zulfa Fahimah is allocated to the 'Helpdesk' shift for 60 minutes. Then, the check-in agent at 10.27 means the user is only available in shifts for 32 minutes 43 seconds.
ATS = percentage (total minutes available / total minutes in shift)
ATS = 32 minutes 43 seconds/ 60 minutes
ATS = 54.36%
|
| ATS Average | Average ATS agent of all shifts. |
| Reason Check In | Indicates the user's rationale for the latency entering their shift. |
| Reason Check Out | Indicates the user's rationale for ending their shift early. |
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