# Service Hour

Now is the time to set up your working days, you can on or off the service hours for your Live Chat. Set the active schedule to daily or holiday, to determine when to apply the service hours. Set the starting and ending times for your customer service availability, to meet your service schedule. When the service schedule ends, the message from the customer will enter as an offline message that is referred to the email.

![Service Hour](/files/uEEa5XiVrK2AvRt2BJYm)


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