The live chat label form will appear when the customer is connected to live chat. In the live chat label, you can configure the ‘chat title’, ‘welcome text’, ‘type placeholders’, and ‘chat label’.
Livechat Label
Component Explanation:
Field Name
Description
Example
Chat Title
Descriptions that located at the header of chatbox.
Welcome Text
The first message that automatically come out when the user first login.
Typing Placeholder
A placeholder located in text area where we type our message.
Chat Label
Description that located below header on a chat window.