Livechat Label

The live chat label form will appear when the customer is connected to live chat. In the live chat label, you can configure the ‘chat title’, ‘welcome text’, ‘type placeholders’, and ‘chat label’.

Component Explanation:

Field NameDescriptionExample

Chat Title

Descriptions that located at the header of chatbox.

Welcome Text

The first message that automatically come out when the user first login.

Typing Placeholder

A placeholder located in text area where we type our message.

Chat Label

Description that located below header on a chat window.

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