# Feedback Appreciate Message

This feature allows you to set messages to be sent to customers after the customer gives feedback. 

![System Settings - Feedback Appreciate Message](/files/mlOOvGUck0J7QbTrEHR6)

For example, you can set the feedback appreciate message with "Terima Kasih, Penilaian kamu akan sangat berguna untuk meningkatkan kualitas layanan kami". Then when customers submit feedback, on chat window will show feedback appreciate message as shown image below.

![Feedback Appreciate Message](/files/VeRyl2cwlwgEnzUm6PlU)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/administration/system-setting/ticket-configuration/feedback-appreciate-message.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.