WhatsApp Validation
We offer the WhatsApp validation feature to optimize your marketing team's send notifications. This feature helps confirm whether customers have used WhatsApp services. And if your team later sends notifications about products or other information, it will be delivered effectively and immediately to your customers' WhatsApp numbers.
To access this feature, go to the Marketing page and select the Audience menu. On the Audience page, click the WhatsApp Validation tab as shown below.
Component Explanation:
| Icon | Description |
|---|---|
Your company's WhatsApp business number. | |
Your company's display name WhatsApp business. | |
Your quality rating WhatsApp business number. You can refer to this page to learn more about quality rating notification. | |
Enter the mobile phone number of your customer to determine if the number is already registered with WhatsApp. |
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