Number of Ticket History

This feature is to customize total of ticket numbers that will be displayed in the ticket history list on the 360 ​​customer view.

For example, in the ticket configuration, the number of ticket history is set to 5, so the ticket history list at 360 customer views will only display 5 ticket numbers, as shown below.

You can view this ticket history in menu Customer Service > Customer Contact > then search customer's name and click customer's avatar.

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