# FAQ Knowledge Contextual

**FAQ Knowledge contextual** is used to display knowledge according to context or conditions. To activate the FAQ knowledge contextual function, create new knowledge and save it,  choose the module and enter the **context** in the knowledge setting before clicking the **'save'** button.

<figure><img src="/files/H7WlPs144UzLqeyvVxSN" alt=""><figcaption><p>Knowledge Setting</p></figcaption></figure>

**Component Explanation:**

| Name      | Description                                       |
| --------- | ------------------------------------------------- |
| Language  | To set the language of the knowledge.             |
| Module    | To choose or create new module for the knowledge. |
| Context   | To describe the context of the knowledge.         |
| Effective | Effective date of the knowledge.                  |
| Expire    | Expired date of the knowledge.                    |

On the **Bot Settings** page, click the **Bot Manager** submenu. Then, select the bot and activate the contextual bot by clicking the **'On'** toggle.

<figure><img src="/files/XeaAuHsAU0C64EVvIiXs" alt=""><figcaption><p>Contextual ON</p></figcaption></figure>

Make sure that the FAQ Knowledge that will be used is already attached in Bot. Click the **'Bot Emulator'** button (<img src="/files/-MXkzIW6ZchgK1Gx4UwE" alt="" data-size="line">) and you will see a pop-up conversation emulator bot. Enter what user might says and click (<img src="/files/-MXkzLRp7NBVwrHumLIw" alt="" data-size="line">) icon. If the context field is empty, it will display unrecognized message like the image below.

<figure><img src="/files/EGTXdB5MiSRhvfiO1kNR" alt=""><figcaption><p>Unrecognized Message</p></figcaption></figure>

However, if the context is filled in, the bot will display the answer to the question that was entered, like the image below.

<figure><img src="/files/rolf340dLW11se1Tr7zZ" alt=""><figcaption><p>Contextual Knowledge</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/bot-settings/faq-knowledge/faq-knowledge-contextual.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.