FAQ Knowledge Contextual

FAQ Knowledge contextual is used to display knowledge according to context or conditions. To activate the FAQ knowledge contextual function, create new knowledge and save it, choose the module and enter the context in the knowledge setting before clicking the 'save' button.

Component Explanation:



To set the language of the knowledge


To choose or create new module for the knowledge


To describe the context of the knowledge


Effective date of the knowledge


Expired date of the knowledge

On the Bot Manager page, select bot and activate contextual bot by clicking the 'On' toggle.

However, if the context is filled in, the bot will display the answer to the question that was entered, like the image below.

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