> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/bot-settings/faq-knowledge/faq-knowledge-contextual.md).

# FAQ Knowledge Contextual

**FAQ Knowledge contextual** is used to display knowledge according to context or conditions. To activate the FAQ knowledge contextual function, create new knowledge and save it,  choose the module and enter the **context** in the knowledge setting before clicking the **'save'** button.

<figure><img src="/files/H7WlPs144UzLqeyvVxSN" alt=""><figcaption><p>Knowledge Setting</p></figcaption></figure>

**Component Explanation:**

| Name      | Description                                       |
| --------- | ------------------------------------------------- |
| Language  | To set the language of the knowledge.             |
| Module    | To choose or create new module for the knowledge. |
| Context   | To describe the context of the knowledge.         |
| Effective | Effective date of the knowledge.                  |
| Expire    | Expired date of the knowledge.                    |

On the **Bot Settings** page, click the **Bot Manager** submenu. Then, select the bot and activate the contextual bot by clicking the **'On'** toggle.

<figure><img src="/files/XeaAuHsAU0C64EVvIiXs" alt=""><figcaption><p>Contextual ON</p></figcaption></figure>

Make sure that the FAQ Knowledge that will be used is already attached in Bot. Click the **'Bot Emulator'** button (<img src="/files/-MXkzIW6ZchgK1Gx4UwE" alt="" data-size="line">) and you will see a pop-up conversation emulator bot. Enter what user might says and click (<img src="/files/-MXkzLRp7NBVwrHumLIw" alt="" data-size="line">) icon. If the context field is empty, it will display unrecognized message like the image below.

<figure><img src="/files/EGTXdB5MiSRhvfiO1kNR" alt=""><figcaption><p>Unrecognized Message</p></figcaption></figure>

However, if the context is filled in, the bot will display the answer to the question that was entered, like the image below.

<figure><img src="/files/rolf340dLW11se1Tr7zZ" alt=""><figcaption><p>Contextual Knowledge</p></figcaption></figure>
