5.2 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

5.2 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

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Administration

System Setting

Ticket Configuration

Number of Live Chat History

PreviousFeedback Appreciate Message NextWalk in SLA Time (in Second)

Last updated 2 years ago

This feature allows you to configure the historical chat limit that is displayed when a customer reconnects in 3Dolphins live chat.

For example, if you set the number of live chat history in 100, so when customer disconnect then reconnects in the 3Dolphins live chat window, it will show max. 10 bubble message.