> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/virtual-agent/bot-overview/intent-score.md).

# Intent Score

The total percentage bot recognizes the intention that is entered by the customer based on knowledge.

To view or download the intent score, select the module and click the **‘Intent Score‘** icon (![](/files/-MWSu9nmhqcCFmcLoSMh)). And then, you will see a pop-up list of intent score. At the bottom, click the ‘Download’ button.

![Intent Score](/files/-MTZW_k7YUzPYrsCKgdB)