Email Outbound API

Send Outgoing Email By Channel Id

Method	POST
Media Type	application/json
URL	http://[server]/dolphin/apiv1/graph/email/outbound/{channel_id}
Header	Authorization : Bearer [generatedToken] Channel Id : [channel_id]
Body	{ “to”: “{recipient_mail}”, “from”: “{sender_mail}”, “subject”: “{subject}”, “messageBody”: “{message}” }
Status	200
Response	{ “status”: “success”, “data”: { “owner”: “[owner_id]”, “createdDate”: 1598952692044, “createdBy”: “95bbbf64882dd7816c09996d56bbc1e2”, “modifiedDate”: 1598952692387, “modifiedBy”: “95bbbf64882dd7816c09996d56bbc1e2”, “partial”: false, “accountId”: “[accountId]”, “accountName”: “[accountName]”, “accountScreen”: “[accountScreen]”, “answer”: true, “channel”: “[channelId]”, “channelKey”: “[channelKey]”, “channelType”: “[channelType]”, “contactId”: “[contactId]”, “createdDateText”: “2020-09-01 16:31”, “incoming”: false, “message”: “[message]”, “messageHtml”: “[messageHtml]”, “messageId”: “[messageId]”, “notified”: false, “outgoingCall”: true, “parent”: 1, “redistribute”: false, “severity”: “Not Set”, “ruleId”: “[ruleId]”, “status”: “Unassigned”, “timelineStatus”: “Unassigned”, “subject”: “Testing”, “supervisor”: “[supervisorId]”, “ticketNumber”: “[ticketNumber]”, “unassignedDate”: 1598952692013, “unassignedDateText”: “2020-09-01 16:31”, “unassignDuration”: 0, “internalCallRecipient”: false, “selected”: false, “unreadMessages”: 0, “ticketAnswer”: true, “prettyDate”: “moments ago”, “friendlyName”: “[friendlyName]”, “ccList”: [], “statusStyle”: “ticket-unassigned”, “overReplySla”: false, “prettyDateTimeline”: “moments ago”, “dateTimeline”: 1598952692013, “severityStyle”: “severity-low”, “slaStyle”: “ticket-ongoing-sla”, “attachmentExist”: false, “conferenceParticipantObject”: [], “callParticipantObject”: [], “callVariableObject”: [], “displayConferenceParticipant”: false, “friendlyId”: “[friendlyId]”, “emailRecipient”: “[emailRecipient]”, “ccListFormatted”: “”, “slaStatusText”: “Ongoing” }, “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }