Download Task Report
Last updated
Last updated
Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to Analytic and select the Employee menu, and click Task Report. After the operator target page appears, click the 'Download Task Report' Button.
And then, the file will be generated and you can download the file by clicking the 'Download' icon ( ). If you open the file, data will be displayed as shown images below.
Component Explanation:
Name | Description |
---|---|
NIK | User's identity number. |
Agent | Agent's name. |
Number of Task | Total tasks owned to the agent. |
On Going | Total current task load by the agent. |
Done | Total tasks that the agent has accomplished. |
Overdue | Total pending tasks owned by the agent. |