# Create New Channel Smartcall

This section describes how to  create a new Smartcall channel by doing the following steps:

Go to the **Integration** menu and click the **Channel Connector** menu, then you will see a channel connector page as seen images below.

![Channel Connector](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FmrCqOP0sigNi9rgPQZiy%2FChannel%20connector%20smartcall%20edit.png?alt=media\&token=5e84acf6-8b36-4f34-9ae0-2b0182d13139)

On the channel connector page, click the **'Plus'** button in the Smartcall channel. Then, you will see a pop-up channel setting. Enter required component to create channel and click **'Save'**. 

![Add Channel](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FE1mZ1Ugc9m1nO9KhmfDw%2FChannel%20setting%20smartcall%20edit.png?alt=media\&token=c96226d4-fdb2-4bc2-860a-450b71a74e14)

**Component Explanation:** 

<table><thead><tr><th width="303.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Channel Name</td><td>Name of your channel.</td></tr><tr><td>Server</td><td>Link server from smartcall.</td></tr><tr><td>WebSocket Server</td><td>Link WebSocket server from smartcall.</td></tr></tbody></table>

The smartcall channel that was successfully added will appear according to the image below.

![Channel Smartcall Added ](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FnGQfMS5hlDeS5vCcwcDg%2FChannel%20smartcall%20added%20edit.png?alt=media\&token=33a8db50-3864-485e-bf5a-1bb7e5af703a)

**Component Explanation:**

<table><thead><tr><th width="108.66666666666669">No. </th><th>Name</th><th>Description</th></tr></thead><tbody><tr><td>1</td><td>Channel Name</td><td>Name of your smartcall channel. Hover on the channel name to view the channel port</td></tr><tr><td>2</td><td>Channel ID</td><td> Each channel registered in Omni Channel 3Dolphins has a different ID.</td></tr><tr><td>3</td><td>Channel Config Button</td><td>Click to edit LOB that can access this channel.</td></tr><tr><td>4</td><td>Delete Channel</td><td>Click to delete this channel.</td></tr><tr><td>5</td><td>Online/Offline Button</td><td>Click to turn on or off the channel. Red means offline, Green means online.</td></tr><tr><td>6</td><td>Refresh Button</td><td>Refresh your channel at any time to ensure you are always up to date with the refresh button.</td></tr></tbody></table>