# Create New Channel Smartcall

This section describes how to  create a new Smartcall channel by doing the following steps:

Go to the **Integration** menu and click the **Channel Connector** menu, then you will see a channel connector page as seen images below.

![Channel Connector](/files/A8K89LT9HWW4XfA28qTp)

On the channel connector page, click the **'Plus'** button in the Smartcall channel. Then, you will see a pop-up channel setting. Enter required component to create channel and click **'Save'**. 

![Add Channel](/files/uL3eVM6WiMBp6fxueTcX)

**Component Explanation:** 

<table><thead><tr><th width="303.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Channel Name</td><td>Name of your channel.</td></tr><tr><td>Server</td><td>Link server from smartcall.</td></tr><tr><td>WebSocket Server</td><td>Link WebSocket server from smartcall.</td></tr></tbody></table>

The smartcall channel that was successfully added will appear according to the image below.

![Channel Smartcall Added ](/files/ztMzaDTeblEXsKwWGS9I)

**Component Explanation:**

<table><thead><tr><th width="108.66666666666669">No. </th><th>Name</th><th>Description</th></tr></thead><tbody><tr><td>1</td><td>Channel Name</td><td>Name of your smartcall channel. Hover on the channel name to view the channel port</td></tr><tr><td>2</td><td>Channel ID</td><td> Each channel registered in Omni Channel 3Dolphins has a different ID.</td></tr><tr><td>3</td><td>Channel Config Button</td><td>Click to edit LOB that can access this channel.</td></tr><tr><td>4</td><td>Delete Channel</td><td>Click to delete this channel.</td></tr><tr><td>5</td><td>Online/Offline Button</td><td>Click to turn on or off the channel. Red means offline, Green means online.</td></tr><tr><td>6</td><td>Refresh Button</td><td>Refresh your channel at any time to ensure you are always up to date with the refresh button.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/integration/channel-connector/smartcall/create-new-channel-of-smartcall.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.