# Live Chat Live chat is a technology-based service that facilitates communication between agents and customers on digital platforms. This service is usually used to establish communication quickly and practically without waiting long for a reply. In 3Dolphins, we will integrate your website company live chat and turn all the interactions into tickets that will be handled by your customer service representative. ![Live Chat 3Dolphins](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F51bBLbpRmYLnzPNnhUiP%2FLive%20Chat.png?alt=media\&token=4c010995-17b4-43ea-a5d4-4eebb253a3da) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/integration/channel-connector/live-chat.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.