> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/live-chat.md).

# Live Chat

Live chat is a technology-based service that facilitates communication between agents and customers on digital platforms. This service is usually used to establish communication quickly and practically without waiting long for a reply.

In 3Dolphins, we will integrate your website company live chat and turn all the interactions into tickets that will be handled by your customer service representative.

![Live Chat 3Dolphins](/files/y2kNizJhr0FS2y1aQIZF)