> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/live-chat.md).

# Live Chat

Live chat is a technology-based service that facilitates communication between agents and customers on digital platforms. This service is usually used to establish communication quickly and practically without waiting long for a reply.

In 3Dolphins, we will integrate your website company live chat and turn all the interactions into tickets that will be handled by your customer service representative.

![Live Chat 3Dolphins](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F51bBLbpRmYLnzPNnhUiP%2FLive%20Chat.png?alt=media\&token=4c010995-17b4-43ea-a5d4-4eebb253a3da)