# Start Chat

Now you can use this bot for conversations with customers. Select your bot for further conversations. 

![Message](/files/tbJOjbEwoFFJzYx1RDsg)

To start a conversation, click the **START** button and the '/start' command will be sent to your bot. Then, you will see that your bot has responded to your chat.

![Start Command](/files/oDMr4ClVRxpWY5uEUEGa)

And the chat will be received as an incoming ticket, refer to the agent's inbox tab to see the ticket as shown below. 

![Inbox Tab](/files/W6wvfn0waxcHnY35olpw)

{% hint style="info" %}
Don't forget to change your agent status to "Available" so tickets will enter the agent's **Inbox**.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/integration/channel-connector/telegram-bot/start-chat.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.