> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/telegram-bot/start-chat.md).

# Start Chat

Now you can use this bot for conversations with customers. Select your bot for further conversations. 

![Message](/files/tbJOjbEwoFFJzYx1RDsg)

To start a conversation, click the **START** button and the '/start' command will be sent to your bot. Then, you will see that your bot has responded to your chat.

![Start Command](/files/oDMr4ClVRxpWY5uEUEGa)

And the chat will be received as an incoming ticket, refer to the agent's inbox tab to see the ticket as shown below. 

![Inbox Tab](/files/W6wvfn0waxcHnY35olpw)

{% hint style="info" %}
Don't forget to change your agent status to "Available" so tickets will enter the agent's **Inbox**.
{% endhint %}