# Classifier Setting

After creating a classifier, you can use it as a tag for both tickets and customer contacts. Click the **'Gear'** icon (![](/files/36H0j4jrxhXu7zgOF61T)) to configure your classifier. This will open a pop-up window displaying the Classifier Settings.

![Classifier Setting](/files/oUU7yz2b1PxfxxAly0W5)

**Component Explanation:**

<table><thead><tr><th width="348.0990675990676">Name</th><th>Description</th></tr></thead><tbody><tr><td>Ticket</td><td>To make this classifier available when adding a tag to a ticket.</td></tr><tr><td>Contact</td><td>To display this classifier when adding a tag to a customer contact.</td></tr><tr><td>Exclude from Report</td><td>To hide this tag from the analytics report.</td></tr></tbody></table>

{% hint style="info" %}
By default, the classifier on the ticket will be 'True' while the classifier on the contact will be 'False'.
{% endhint %}


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