# Classifier Setting

After creating a classifier, you can use it as a tag for both tickets and customer contacts. Click the **'Gear'** icon (![](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FxeIqZ0aanQNrxy3kSbQJ%2Fclassifier%20setting.png?alt=media\&token=9df89a39-c40a-44b2-91bc-31d396933687)) to configure your classifier. This will open a pop-up window displaying the Classifier Settings.

![Classifier Setting](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2Fo8rriVxPMPZ69GeChEzq%2FClassifier%20Seting%20new.png?alt=media\&token=6b32a495-7e51-4d10-9291-5602e715aed7)

**Component Explanation:**

<table><thead><tr><th width="348.0990675990676">Name</th><th>Description</th></tr></thead><tbody><tr><td>Ticket</td><td>To make this classifier available when adding a tag to a ticket.</td></tr><tr><td>Contact</td><td>To display this classifier when adding a tag to a customer contact.</td></tr><tr><td>Exclude from Report</td><td>To hide this tag from the analytics report.</td></tr></tbody></table>

{% hint style="info" %}
By default, the classifier on the ticket will be 'True' while the classifier on the contact will be 'False'.
{% endhint %}