Configuration
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You will be directed to complete your dialog in step 4 Configuration. In this configuration, you can add four responses, i.e. Success Response, Failed Response, Cancel Response, and Unknown Response, as shown in the following image.
Component Explanation:
Success Response
Will display the response when all the entities are filled and dialog flow is run perfectly. You can also fill out [$output$]. The function of [$output$] is to display the output from the SDK or process flow.
For Example:
Here is the list of the nearest stations to you: [$output$].
Failed Response
Response dialog when the bot can't answer customer requests. When SDK is not working as it should, which is when the SDK is set to the failed response.
For Example:
Sorry, {bot_name} couldn't find any stations at your location.
Cancel Response
Response dialog by the bot when the customer sends a cancel request.
For Example:
Okay, {bot_name} will cancel it.
Unknown Response
Response dialog when the customer sends questions that does not match the entity required by the bot.
For Example: Sorry, {bot_name} doesn't understand.
