# Configuration

You will be directed to complete your dialog in step 4 Configuration. In this configuration, you can add four responses, i.e. Success Response, Failed Response, Cancel Response, and Unknown Response, as shown in the following image.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2Fnn2MToXxNuMEDAjkPAgZ%2Fimage.png?alt=media&#x26;token=75fc005e-ce4d-4334-a097-297bc90beb67" alt=""><figcaption><p>Configuration</p></figcaption></figure>

**Component Explanation:**

| Response Dialog  | Description                                                                                                                                                                                                                                                                                                                                                               |
| ---------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Success Response | <p>Will display the response when all the entities are filled and dialog flow is run perfectly. You can also fill out <strong>\[$output$]</strong>. The function of <strong>\[$output$]</strong> is to display the output from the SDK or process flow. <br></p><p><strong>For Example:</strong> </p><p>Here is the list of the nearest stations to you: \[$output$].</p> |
| Failed Response  | <p>Response dialog when the bot can't answer customer requests. When SDK is not working as it should, which is when the SDK is set to the failed response. <br></p><p>F<strong>or Example:</strong> </p><p>Sorry, {bot\_name} couldn't find any stations at your location.</p>                                                                                            |
| Cancel Response  | <p>Response dialog by the bot when the customer sends a cancel request. <br></p><p><strong>For Example:</strong> </p><p>Okay, {bot\_name} will cancel it.</p>                                                                                                                                                                                                             |
| Unknown Response | <p>Response dialog when the customer sends questions that does not match the entity required by the bot. <br></p><p><strong>For Example:</strong> <br>Sorry, {bot\_name} doesn't understand.</p>                                                                                                                                                                          |
