# WhatsApp Business API WhatsApp Business API is for medium and large business can message with customers at scale through programmatic access to WhatsApp. You can build deeper interactions with customers through the official WhatsApp Business API. On 3Dolphins SRM, we support integration with your WhatsApp Business API by following the steps as described. So, when your customer makes interaction on your WhastApp Business number, it will convert to a ticket immediately, and your customer support will handle the ticket as quickly as they can. By using WhatsApp Business API, you can get a verified WhatsApp account and get several benefits such as integrate with multiple channels, broadcasting in the form of media and text to unlimited audience and access WhatsApp from multiple devices at the same time. It helps you to more easily monitor your business analytics in real-time. ![WhatsApp Business API](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MdW4jjWx-y2JylDmO6s%2F-MdW8O7mJphcgXRU7sqb%2Fimage.png?alt=media\&token=0b4e0623-a53f-4946-9dc5-457f6552b941) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/integration/channel-connector/whatsapp.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.