> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/live-agent/bot-visitor-volume/download-bot-visitor-volume.md).
# Download Bot Visitor Volume
Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Live Agent** menu, and click **Bot Visitor Volume**. In the upper right corner of the page, click the **'Download'** button. Then, in the dialog box of the download bot visitor volume, click **'Generate Report'**.
And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( 
). If you open the file, data will be displayed as shown images below.
**Component Explanation:**
| Name | Description |
| ------------ | --------------------------------------------------------------------------------------------------- |
| Time Series | Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.' |
| Channel Name | Your channel account name. |
| Type | Your channel type. |
| #of Visitor | Total customers who interacted with your bot during that time series. |
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