> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/live-agent/bot-visitor-volume/download-bot-visitor-volume.md).

# Download Bot Visitor Volume

Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Live Agent** menu, and click **Bot Visitor Volume**. In the upper right corner of the page, click the **'Download'** button. Then, in the dialog box of the download bot visitor volume, click **'Generate Report'**.

![Generate Report Bot Visitor](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2Fo4yqLIg5A2nIxfOSzx4i%2FGenerate%20Report%20Bot%20Visitor%20Volume.png?alt=media\&token=40d853a0-51b7-4a0a-af71-f67991bfe8ea)

And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( <img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MTdUxSLxVKD4HLzyBhs%2F-MTdruFSB2IIQVmJg9yu%2FDownload%20Button.png?alt=media&amp;token=4a95a7cc-14be-4890-b250-de17168631e4" alt="" data-size="original"> ). If you open the file, data will be displayed as shown images below.

![Excel File Bot Visitor Volume Report](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FSX9Af8L7Vsp2rjLKwTjv%2FExcel%20file%20bot%20visitor%20volume%20report.png?alt=media\&token=740d5822-88ea-491b-ab94-021dd48088b2)

**Component Explanation:**

| Name         | Description                                                                                         |
| ------------ | --------------------------------------------------------------------------------------------------- |
| Time Series  | Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.' |
| Channel Name | Your channel account name.                                                                          |
| Type         | Your channel type.                                                                                  |
| #of Visitor  | Total customers who interacted with your bot during that time series.                               |