Delete Teaser

In managing live chat content, there are times when a previously used teaser is no longer relevant, has expired, or is no longer needed to be displayed to customers. In such cases, you can delete the teaser to keep the teaser list organized and ensure that only necessary information is displayed.

To delete a teaser, go to the Teaser Management page. In the Teaser List section, select the teaser you wish to remove by clicking the 'Action' button, then choose the 'Delete' option to remove the teaser from the list.

A confirmation pop-up will appear to delete the teaser. Click 'Yes' to proceed with the deletion, or click 'No' to return to the Teaser Management page.

You can also delete a teaser while viewing its preview. In the Teaser List section, click the 'Preview' button to open the Teaser Preview pop-up. Then, click the 'Edit' button at the bottom right of the pop-up, and you will be redirected to the New Teaser page to make changes or delete the teaser.