> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/live-chat-designer/new-design/voice-and-speech.md).

# Voice and Speech

By default, every message a customer receives in chat, system will automatically read incoming messages and convert them into sound. However, if you’d like to disable those voice and speech, simply switch this option off.

![Voice and Speech](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2Fj2AkIDOos1gWJC7VD4Oo%2FVoice%20and%20Speech.png?alt=media\&token=0451dc07-3b07-46af-82bc-2fd1b74ba077)

**Component Explanation:**

| Name          | Description                                                                                             | Example                                                                                                                                                                                                                      |
| ------------- | ------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Enable Speech | This property is to enable features that will turn your voice into an incoming message.                 | ![](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FnINiHONStIDegirrVGSh%2FEnable%20Speech.png?alt=media\&token=f2466740-6e34-42b0-95f4-343c6007171b) |
| Enable Voice  | This property is to activate a feature that will read incoming messages and converts them into sound.   | ![](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FyAgNFALAii7W7hTbD6rf%2FEnable%20Voice.png?alt=media\&token=80aff943-65db-4185-8670-2a6e88aaea69)  |
| Voice Gender  | When you activate the enable voice feature, you can choose the type of voice i.e. male or female voice. | **-**                                                                                                                                                                                                                        |