# Skype Skype is one of the instant messaging applications used to handle your customers. We will convert your conversations with the skype bot into incoming tickets your agent can handle. It would be best if you got the bot first. Next, connect your bot as a channel in the 3Dolphins application. The following section describes how to create incoming tickets from your skype bot. We've summarized steps for you to create your skype channel easily. ![Skype](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MV0nyAXYgNIErz7gUgg%2F-MV0pCDcbI_X9ZSVJucB%2Fimage.png?alt=media\&token=33dbbbfe-2903-4b22-836d-b8851366e9a2) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/integration/channel-connector/skype.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.