Send File

Agent can send files from Agent’s device like documents, images, audio, and video. A common data type that is used for sending file is:

File Name

Type File

Max. Size


[.doc], [.docx], [.pdf], [.xls], [.xlsx].

2Mb (Default)


[.jpg], [.png].

2Mb (Default)



2Mb (Default)

For example, send a file with type file is a .png. And then, you can preview the file in the conversation chat, you can click the 'cancel' button to cancel the send files, or click the 'send' button to send the file.

If the file submission is successful, you will see the file in the conversation chat as shown images below.

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