> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/skype/result-of-create-new-skype-channel.md).

# Result of Create New Skype Channel

Switch toggle to activate the skype channel has been added.

![Channel Connector](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FfMqXnlyJLJjHZB91fTHn%2FEnable%20channel%20connector%20edit.png?alt=media\&token=f8429f7b-f3cc-4e59-9941-2546b040d34f)

 On the channel bot, select and click channel **'Skype'.**

![Channels](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MV-rsC-tB7sF8u1jP-R%2F-MV04XPDtgwIwjSGo0tp%2FChannels.png?alt=media\&token=07ba495a-026c-44d8-8c74-20ccc0dc3a09)

 On the screen, click the **'Add to Contacts'** button**.**

![Add to Contacts](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FrEjVTvliB2uHdMaV1dv7%2FAdd%20contacts%20skype%20bot.png?alt=media\&token=39d9ae69-0e03-413b-8946-245af2e85012)

 And pop-up send messages to your skype bot will appear. 

![Send Messages Bot](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FsYhCqZzveqAj4eJZY4Qf%2Fadd%20bot%20to%20contacts%20skype.png?alt=media\&token=8ea6c15a-07fb-4a24-9f02-816c1e20e0f1)

On the skype account, enter your message.

![Send Chat](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FdRFpV7kIulYnpZCfBxiM%2Fsend%20message.png?alt=media\&token=23555796-6cbd-40a4-aaff-a478d67ef5ca)

Message customers in your youtube channel can be incoming as a ticket to the **'Inbox'** tab agent or **'Unassigned'** tab supervisor.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F35lEWr1RwcnT4j5eCvSW%2FInbox%20agent%20skype%20edit.png?alt=media&amp;token=24dc4d0f-be77-4f7c-b30a-3a7b592d2399" alt=""><figcaption><p>Agent's Inbox Tab</p></figcaption></figure>

{% hint style="info" %}
If you log in as **'Agent'**, make sure your agent status is **'Available'**.
{% endhint %}