> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/whatsapp/create-new-whatsapp-channel.md).

# Create New Whatsapp Channel

This section describes how to mechanism for creating a new Whatsapp channel, by doing the following steps:

Go to the **Integration** menu and click the **Channel Connector** menu, then you will see a channel connector page such images below.

![Channel Connector](/files/z9z6aFCnAP2zHIe8eW9y)

On the channel connector page, click the **'Plus'** button on the box channel Whatsapp page, and then you will see a pop-up channel setting.&#x20;

![Add WhatsApp Channel](/files/SxxXVFRd9BZBY5fSZkUE)

**Component Explanation:**&#x20;

<table><thead><tr><th width="292.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Channel Name</td><td>Your Whatsapp channel name. </td></tr><tr><td>Phone</td><td>Indicates the phone number that your WhatsApp Business API client has registered</td></tr><tr><td>Username</td><td>Your username Whatsapp business. </td></tr><tr><td>Password</td><td>Your password Whatsapp business (must be a minimum of 8 characters and a maximum of 64 characters). </td></tr><tr><td>Guest Name</td><td>The name that guests will see on their screen as sender.</td></tr><tr><td>URL API</td><td>URL Whatsapp Business API to integrate with 3Dolphins.</td></tr></tbody></table>

Add Whatsapp channel successfully.

![WhatsApp Channel Created](/files/JxPYXixNTilpq8KkdBGC)

**Component Explanation:**

<table><thead><tr><th width="77.66666666666666">No.</th><th width="236">Component</th><th>Description</th></tr></thead><tbody><tr><td>1.</td><td>Channel Name</td><td>Name of your Facebook Page channel. Hover on the channel name to view the channel port.</td></tr><tr><td>2.</td><td>Channel ID</td><td>An ID, you register with 3Dolphins. Each channel registered in Omni Channel 3Dolphins has a different ID.</td></tr><tr><td>3.</td><td>Channel Config Button</td><td><p>Click to edit your configuration channel. The following are various Twitter channel configurations:</p><ul><li>Registration API: To add your WhatsApp business's credentials certificate to the WhatsApp Docker.</li><li>Profile API: To add your WhatsApp business profile display starting from address, description, email, industry, website, and about. </li><li>Picture API: To upload a photo as your Whatsapp business profile photo that customers will view. </li><li>Management API: To set LOBs that can access this channel. Moreover, ad settings that are integrated with WhatsApp business can be defined using this field. </li><li>UIC BIC Setting: To determine the UIC and BIC limits. You can check <a href="/pages/-MTcywX0L8nK9ciuK3jX">this</a> page to learn more about UIC and BIC.</li><li>Webhook Settings: To integrate WhatsApp status updates between 3dolphins and other parties.</li></ul></td></tr><tr><td>4. </td><td>Channel URL Edit Button</td><td>Click to edit channel URL. If connecting with proxy, please adjust the URL accordingly.</td></tr><tr><td>5</td><td>Channel URL Copy Button</td><td>Click to copy the channel URL to the clipboard.</td></tr><tr><td>6</td><td>Online / Offline Button</td><td>Click to turn on or off the channel. Red means offline, Green means online.</td></tr><tr><td>7</td><td>Refresh Button</td><td>Refresh your channel at any time to ensure you are always up to date with the refresh button.</td></tr></tbody></table>

After adding the Whatsapp channel, you must add **'Port'** to the channel URL that has been added. To find the channel port, hover over the channel name, then enter the port on the **'Channel edit URL'** button.

![Add Channel Port](/files/xyJiyItpYUqONQzYBtSK)
