Upload Agent’s Attendance

This feature allows makes it easy for you to changes multiple agents' schedules at one time using file uploads. First, you need to download the template file, in the upper left corner, click the 'Attendance Template' icon ( ).

Open the downloaded attendance template file. Then, enter the agent’s schedule information required like email, date, check in 1, check out 1, etc.

If the file is already, click the 'Upload Shift' button to upload the file, then you will see a pop-up to upload agents' attendance and click the 'Choose' button. Then, 3Dolphins will redirect you to find a file in the local. Select the file and click the 'Open' button.

If the template attendance is successfully uploaded, you will see a successful notification, and the agent’s attendance will appear in the list such images below.