# Upload Agent’s Attendance

This feature allows makes it easy for you to changes multiple agents' schedules at one time using file uploads. First, you need to download the template file, in the upper left corner, click the **'Attendance Template'** icon ( <img src="/files/-MW8xZG29GEzad_qNJkt" alt="" data-size="line">).

![Download Template File](/files/e0L6sMmx56yIquzsd2dU)

Open the downloaded attendance template file. Then, enter the agent’s schedule information required like email, date, check in 1, check out 1, etc.

![Upload-Shift-Template.csv](/files/UCqM4bk5PG3TanTkPRG8)

If the file is already, click the **'Upload Shift'** button to upload the file, then you will see a pop-up to upload agents' attendance and click the **'Choose'** button. Then, 3Dolphins will redirect you to find a file in the local. Select the file and click the **'Open'** button.

![Upload Template](/files/UKuz4GmmO8KqRf8thBwZ)

If the template attendance is successfully uploaded, you will see a successful notification, and the agent’s attendance will appear in the list such images below.

![Upload Shift Successful](/files/GHn6ka1v1wwUQiq03hgE)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/employee/shift-mapping/upload-agents-attendance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
