> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/administration/system-setting/ticket-configuration/enable-batch-close-ticket.md).

# Enable Batch Close Ticket

You can enable and disable the 'Batch Closed Ticket' button (<img src="/files/L43OUs49vBSjJ6aEKrIF" alt="" data-size="line">), which allows you to close several tickets concurrently using this feature.

![System Settings - Enable Batch Close Ticket](/files/FHw1hXPE42Br3CzseKWe)

If this feature is disabled (Enable Batch Close Ticket = False), agents cannot see the 'batch closed ticket' button on their dashboard.

![Enable Batch Close Ticket = True](/files/mLvEInAeHI0Cu5ZG2sny)

If this feature is enabled (Enable Batch Close Ticket = True), agents can see and use the 'Batch Close Ticket' button to close multiple tickets at once, as shown below.

![Enable Batch Close Ticket = True](/files/m41Cr0jpnDldRNnm5FXU)