# Enable Batch Close Ticket

You can enable and disable the 'Batch Closed Ticket' button (<img src="/files/L43OUs49vBSjJ6aEKrIF" alt="" data-size="line">), which allows you to close several tickets concurrently using this feature.

![System Settings - Enable Batch Close Ticket](/files/FHw1hXPE42Br3CzseKWe)

If this feature is disabled (Enable Batch Close Ticket = False), agents cannot see the 'batch closed ticket' button on their dashboard.

![Enable Batch Close Ticket = True](/files/mLvEInAeHI0Cu5ZG2sny)

If this feature is enabled (Enable Batch Close Ticket = True), agents can see and use the 'Batch Close Ticket' button to close multiple tickets at once, as shown below.

![Enable Batch Close Ticket = True](/files/m41Cr0jpnDldRNnm5FXU)


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