# Edit Existing Agent Status

Sometimes, you need to edit a status that previously added. This may be necessary because you want to rename the value or change the status to "True", so that the Agent cannot accept tickets while in that state. 

To change the status, select status and click the **'Edit'** button. A pop-up will appear to make changes to the status. Enter the new information, then click the **'Save'** button to apply the changes.

![Edit Agent Status](/files/6ZEs1vl56oDXK7R5uxw0)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/customer-service/auxiliary-mapping/edit-an-existing-agent-status.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.