# Line Account

Line is one of the instant messaging applications used to handle your customers. We'll convert your entire conversation into incoming tickets that your agent can handle. So it would be preferable to have an official line account initially.

The following section describes how to create incoming tickets from your official line account. We've summarized all steps to help create your channel line.

![Line](/files/-MV-ZMKbw71BzcP7VNxX)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/integration/channel-connector/line.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.