> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/line.md).

# Line Account

Line is one of the instant messaging applications used to handle your customers. We'll convert your entire conversation into incoming tickets that your agent can handle. So it would be preferable to have an official line account initially.

The following section describes how to create incoming tickets from your official line account. We've summarized all steps to help create your channel line.

![Line](/files/-MV-ZMKbw71BzcP7VNxX)


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